Wendy was amazing! She was the listing agent for our home in New Bern. She has extensive knowledge of the area and the market. She was always thorough and responsive. As we are long distance, we required additional assistance and Wendy was always helpful in finding just the right people for repairs and lawn maintenance. Even through hurricane Florence, Wendy helped arrange coverage for our property and ensure that our minds were at ease. Wendy is a perfect choice if you are looking for a full-service professional that will make your home selling experience as easy and stress-free as possible.
Following is a letter sent to the President and CEO of Coldwell Banker:
Dear Mr. Young,
I would like to tell you a story relating to one of the realtors that represent your firm. My husband and I live aboard a trawler and are currently in New Bern, NC.
I'm sure you are aware of the impact Hurricane Florence had on this area a week ago. The area suffered great damage and flooding.
My husband and I explored this area one week before the hurricane as a possible area to settle once we leave our cruising lifestyle. We were shown multiple properties by Wendy Jones. She graciously spent two days showing us various areas and properties. We were very impressed with her knowledge and friendliness. As we parted ways she told us if there was anything she could do for us to let her know.
As luck would have it we did need to call for her assistance. When we realized the hurricane was a Cat 4 and projected to hit our area we made plans to stay at the nearby Doubletree. Those plans were thwarted when the hotel cancelled our room the day before the storm was to hit.
We are now facing a Cat 4 hurricane with no place to go and no way to get out of harms way. We also had our 4 cats who the shelters would not accept as they were in softside kennels. I grew dozens of grey hair at this time.
I then thought of the only person I knew in New Bern. Wendy Jones. I called her and relayed our dilemma. She said she would get back to me. Within ten minutes she was able to text me and tell me she had a vacant house in a flood free zone that had power and water.She had contacted the owner and explained our situation. The owner gave her permission to let us stay in the safety of their home to ride out the storm!
Wendy then picked us up and delivered us to the home along with pillows and comforters to make a pallet with.
I believe she saved our lives. We returned to the marina to find our boat had been spared also.
I expressed our gratitude to Wendy and she was humble and simply stated she was glad to help. Should we decide to settle in the New Bern area she will be the first realtor we contact.
I wanted you to know what a great service she did for us and thought she should be commended for her kindness.
Robin and Jim Rio
Wendy was fantastic in helping us sell our home. Wendy was honest and always told us what we needed to hear. She took extra care in to taking care of us as her client more than could be expected. Our home was in the path of Hurricane Florence and we had our closing scheduled for the day before the hurricane was expected to arrive. Our closing was postponed with the storm imminent. We lived out of state and were not in the home during the hurricane. As we watched on TV and social media and saw the images of severe wind damage and dramatic scenes of flooding in the area - we were extremely concerned that we would have extensive damage and not be able to sell our home. Seeing as we were living out of state we had no way to know what condition our home was in. Wendy took it upon herself to risk driving into flooded areas to make sure that our home was okay. Luckily, we were spared and were able to reschedule our closing. We were extremely grateful to have Wendy take a genuine interest in us and push to get the house sold under the most of extreme conditions. I would highly recommend her to anyone looking to sell their home.